Documentation

How MEY scopes, builds and hands over business systems.

Plain-spoken documentation for business owners who want to understand the service, pricing, process, ownership, running costs and technology stack before starting a project.

On this page
Getting started

Overview

MEY builds high-converting websites, AI chatbots and agents, workflow automation with n8n, Supabase backends, and custom AI systems such as document intelligence, RAG/search and computer vision — designed, engineered and deployed end to end for Malaysian businesses.

How engagements work

Every project starts by mapping the business workflow, then moves through design, build and launch. See the Engagement Process section for the full flow.

Service catalog

What MEY builds

01

Conversion Websites

Fast, mobile-first websites designed around what customers need to see, trust and do next.

  • business and service websites
  • booking, forms and payments
  • SEO foundations and analytics
  • content management and backend
02

AI Chatbots & Agents

Customer-facing assistants trained on the client's services, documents, FAQs and business rules.

  • website and WhatsApp-ready flows
  • lead qualification and routing
  • knowledge-base answers with citations
  • human handoff and conversation logs
03

Workflow Automation

Connects the tools a business already uses and removes repetitive admin from everyday operations.

  • lead follow-up and CRM updates
  • invoices, documents and approvals
  • notifications and scheduled reports
  • n8n integrations and monitoring
04

Custom AI Systems

Purpose-built intelligence for documents, search, vision and high-value internal workflows.

  • RAG and document intelligence
  • multimodal extraction pipelines
  • computer vision and classification
  • secure cloud-native deployment
Pricing & packages

Starting points

Build fees below are one-time unless noted. Scope is confirmed before work starts.

PackagePriceBest forIncludesNotes
Quick Launch RM690 one-time A new business that needs a credible, conversion-ready online presence fast One-page custom website; mobile responsive design; WhatsApp and enquiry CTA; basic SEO and analytics; Vercel deployment setup From price · focused scope · 50% deposit
Business Core RM1,790 one-time An established business that needs a complete site and a real lead-management backend Up to 5 core pages; Supabase lead database; forms, email and WhatsApp routing; editable content structure; performance and SEO setup Best for SMEs · 2–3 week target
AI Growth System Best value RM3,490 one-time Businesses ready to combine a premium website with AI-assisted customer handling Up to 8 pages + backend; custom website chatbot; knowledge-base setup; two n8n automations; lead dashboard and handoff; 30 days launch support AI/API usage billed separately
Custom Intelligence From RM6,900 Document intelligence, advanced search, computer vision and high-value internal systems Technical discovery workshop; custom architecture and prototype; secure API and cloud deployment; human review and audit workflows; documentation and handover Quoted by complexity and risk
Optional care plans

Ongoing support

Keep the system monitored, updated and improving.

RM99/month

Website Care

RM249/month

Automation Care

RM499/month

Growth Ops

Extra charges

What's included vs. billed separately

Important cost note

  • The build fee covers implementation only.
  • Hosting (Vercel), database (Supabase), automation (n8n), messaging, and AI model/API usage are billed separately, at the underlying provider's own rates — these depend on traffic and usage and are not fixed costs MEY can quote upfront.
  • Wherever practical, these accounts are connected directly to the client's own accounts (client owns and pays their own Vercel/Supabase/etc. bill) rather than being resold with markup.
  • A 50% deposit is required to start a build; balance is due on delivery.
  • Once the balance is paid, the client owns the website and code, deployment access, and relevant documentation, subject to any clearly stated third-party licenses.
Engagement process

From first conversation to launch

01

Map

Discovery + system plan. Identify the customer journey, repetitive work, and highest-value automation opportunities.

02

Design

UX + architecture. Shape the user experience, content structure, and technical architecture around the client's goals.

03

Build

Frontend + backend + AI. Website, database, automations, and AI components developed as one connected system.

04

Launch

Vercel + cloud deployment. Test, deploy, document, and monitor the system with a clean handover.

A focused landing page targets roughly one week, a business website around two to three weeks, and AI or custom systems longer depending on integrations, content readiness and review requirements.

Technology stack

A practical stack, not a pile of trendy tools.

Every layer has a clear job. Specialist AI and cloud services are added only when the business case needs them — not by default.

GitHub

source control and version history.

Vercel

global edge hosting and deployment.

Supabase

Postgres database, authentication, and storage.

n8n

workflow automation engine.

Claude (Anthropic)

AI reasoning for chat assistants and document intelligence.

AWS / Azure / GCP

specialist cloud and compute, added only when a project's complexity requires it.

FAQ

Good questions before you commit.

Yes. Once the agreed project balance is paid, the client receives the project source, deployment access and relevant documentation, subject to any clearly stated third-party licences.

The build fee covers implementation. Vercel, Supabase, n8n, messaging, model/API and other usage-based costs are separate because they depend on traffic and activity. They are connected to the client's accounts wherever practical.

Yes. A knowledge assistant can be grounded in approved FAQs, service information, policies and internal documents, with guardrails, handoff rules and optional source citations.

Yes, but regulated or sensitive workflows require a stricter scope. MEY separates public information from sensitive data, limits access, logs important actions and recommends professional compliance review where needed.

A focused landing page can target roughly one week, a business website around two to three weeks, and AI or custom systems longer depending on integrations, content readiness and review requirements.

Yes. MEY can redesign the frontend, connect a backend, add lead workflows, deploy an assistant or automate a specific process without replacing everything at once.

Support & contact

Start with the bottleneck.

Send the current workflow, what slows the business down, and what the system should improve first.

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